Commercial model
Quote-based sales
Enterprise deployment pricing not publicly listed. That usually means the final commercial package depends on deployment scope, services, or negotiated terms.
Release
Jan 1, 2019
Price
Price TBA
Connectivity
1
Status
Active
Height
Not publicly disclosed
Weight
Not publicly disclosed
Battery
Not publicly disclosed
Speed
Not publicly disclosed
Commercial
Active
Moxi
Moxi is Diligent Robotics' hospital-focused mobile manipulator built to automate routine, non-patient-facing logistics tasks so clinical staff can spend more time on patient care. The platform is designed for dynamic indoor healthcare environments and supports deliveries such as medications, lab samples, and patient supplies. Diligent's 2025 Moxi 2.0 update adds a redesigned hardware platform and higher on-board AI compute, built from real-world deployment data collected across U.S. hospitals. As of early 2026, nearly 100 Moxi robots have completed over 1.25 million autonomous deliveries across 25+ hospital facilities in the U.S., with Moxi 2.0 hospital deployments expected in H1 2026. In January 2026, Diligent Robotics was acquired by Serve Robotics (Nasdaq: SERV) in an all-stock deal valued at approximately $29 million, with Moxi continuing to operate as part of Serve's expanded Physical AI platform.
Listed price
Price TBA
Enterprise deployment pricing not publicly listed
Release window
Jan 1, 2019
Current status
Active
Diligent Robotics
Last verified
Mar 28, 2026
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Technical overview
Core specifications and system stack
A fast read on the mechanical profile, sensing package, and platform integrations behind Moxi.
Technical Specifications
Height
Not publicly disclosed
Weight
Not publicly disclosed
Battery Life
Not publicly disclosed
Charging Time
Not publicly disclosed
Max Speed
Not publicly disclosed
Tech Components
Operational profile
How this robot is configured
Capabilities
6
Connectivity
1
Key capabilities
Autonomous indoor navigation in hospitalsMedication and lab sample deliveryPatient-supply transportDoor and elevator workflow handling in clinical environmentsMobile manipulation for routine logisticsWorkflow adaptation based on site-specific operations
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About the Moxi
2Sensors1Protocol6Capabilities
The Moxi is a Commercial robot built by Diligent Robotics. Moxi is Diligent Robotics' hospital-focused mobile manipulator built to automate routine, non-patient-facing logistics tasks so clinical staff can spend more time on patient care. The platform is designed for dynamic indoor healthcare environments and supports deliveries such as medications, lab samples, and patient supplies. Diligent's 2025 Moxi 2.0 update adds a redesigned hardware platform and higher on-board AI compute, built from real-world deployment data collected across U.S. hospitals. As of early 2026, nearly 100 Moxi robots have completed over 1.25 million autonomous deliveries across 25+ hospital facilities in the U.S., with Moxi 2.0 hospital deployments expected in H1 2026. In January 2026, Diligent Robotics was acquired by Serve Robotics (Nasdaq: SERV) in an all-stock deal valued at approximately $29 million, with Moxi continuing to operate as part of Serve's expanded Physical AI platform.
Pricing has not been publicly disclosed. See all Diligent Robotics robots on the Diligent Robotics page.
Spec Breakdown
Detailed specifications for the Moxi
Height
Not publicly disclosedAt Not publicly disclosed, the Moxi is sized for its intended operating environment and use cases.
Weight
Not publicly disclosedWeighing Not publicly disclosed, the Moxi balances structural integrity with portability and maneuverability.
Battery Life
Not publicly disclosedWith a battery life of Not publicly disclosed, the Moxi can operate for sustained periods before requiring a recharge. Battery life is measured under typical operating conditions and may vary based on workload intensity and environmental factors.
Charging Time
Not publicly disclosedA charging time of Not publicly disclosed means the ratio of operation to downtime is an important consideration for applications requiring near-continuous availability. Some deployments use multiple robots in rotation to maintain uninterrupted service.
Maximum Speed
Not publicly disclosedA top speed of Not publicly disclosed is calibrated for the robot's primary operating environment and safety requirements.
The Moxi uses Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation as its intelligence backbone. This AI platform powers the robot's decision-making, perception processing, and autonomous behavior. The sophistication of the AI stack directly impacts how well the robot handles unexpected situations and adapts to new environments.
Moxi Sensor Suite
The Moxi integrates 2 sensor types, forming the perceptual foundation that enables autonomous operation.
Vision and perception sensor suite (details not publicly disclosed)
Details →
Hospital navigation and obstacle-avoidance sensing
Details →
This sensor configuration enables the Moxi to perceive its environment and operate autonomously in its intended use cases. Multiple sensor modalities provide redundancy and more robust perception than any single sensor type alone.
Explore sensor technologies: components glossary · full components directory
Moxi Use Cases & Applications
Commercial robots handle tasks in business environments — delivering food in restaurants, guiding visitors in hotels, transporting supplies in hospitals, and moving inventory in warehouses. Their value is measured in operational efficiency, labor cost savings, and improved service consistency.
Capabilities That Enable Real-World Use
The Moxi offers 6 distinct capabilities, each contributing to the robot's practical utility.
Autonomous indoor navigation in hospitals
Medication and lab sample delivery
Patient-supply transport
Door and elevator workflow handling in clinical environments
Mobile manipulation for routine logistics
Workflow adaptation based on site-specific operations
These capabilities work together with the robot's 2 onboard sensor types and Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation AI platform to deliver practical, real-world performance.
Moxi Capabilities
6
Capabilities
2
Sensor Types
AI
Diligent proprietary AI stac…
Autonomous indoor navigation in hospitals
Medication and lab sample delivery
Patient-supply transport
Door and elevator workflow handling in clinical environments
Mobile manipulation for routine logistics
Workflow adaptation based on site-specific operations
Connectivity & Integration
How the Moxi communicates with your network, smart home devices, cloud services, and companion apps.
Network & Communication Protocols
✓ Wi-Fi for local network and cloud access — enabling the Moxi to participate in various networking scenarios.
Moxi Technology Stack Overview
The Moxi by Diligent Robotics integrates 4 distinct technology components across sensing, connectivity, intelligence, and interaction layers. The physical platform features a height of Not publicly disclosed, a weight of Not publicly disclosed, a top speed of Not publicly disclosed, providing the foundation on which this technology stack operates.
Perception — 2 Sensor Types
The perception layer is built on Vision and perception sensor suite (details not publicly disclosed), Hospital navigation and obstacle-avoidance sensing. These work in concert to give the robot a detailed understanding of its operating environment. This multi-sensor approach provides redundancy and enables the robot to function reliably even when individual sensors encounter challenging conditions such as low light, reflective surfaces, or cluttered spaces.
Connectivity — 1 Protocol
For communications, the Moxi relies on Wi-Fi (hospital network deployment). This connectivity stack ensures the robot can communicate with cloud services, local smart home devices, mobile apps, and other networked systems in its environment.
Intelligence — Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation
Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation serves as the computational brain, processing sensor data, making navigation decisions, and orchestrating the robot's autonomous behaviors. The quality of this AI platform directly influences how well the robot handles novel situations, adapts to changes in its environment, and improves its performance over time through learning.
Who Should Consider the Moxi?
Target Audience
Commercial robots are acquired by businesses including restaurants, hotels, hospitals, retail stores, and logistics facilities. Purchasing decisions typically involve operations managers and IT departments evaluating ROI against human labor costs.
Key Considerations
Reliability and uptime, navigation in crowded dynamic environments, payload capacity, integration with business systems (POS, inventory management), ease of deployment and maintenance, and total cost of ownership (including service contracts) are the primary factors.
Pricing
Moxi does not currently have publicly listed pricing. Contact Diligent Robotics directly for quotes and availability information.
Availability
ActiveThe Moxi has a status of Active. Check with Diligent Robotics for the latest availability details.
Moxi: Strengths & Trade-offs
Engineering compromises and where this commercial robot excels
What the Moxi does well
Broad capability set
With 6 distinct capabilities, the Moxi is designed as a versatile platform rather than a single-task device. This breadth means the robot can handle varied scenarios and workflows, reducing the need for multiple specialized robots and increasing its utility across different situations.
What to consider carefully
Focused sensor set
With 2 sensor types, the Moxi takes a minimalist approach to perception. While this keeps costs down and reduces complexity, it may limit the robot's ability to handle edge cases or operate in environments that demand multi-modal awareness. Buyers should verify that the available sensors cover their specific use-case requirements.
Undisclosed pricing
Diligent Robotics has not published a public price for the Moxi. While common for enterprise-class robotics, the absence of transparent pricing can complicate budgeting and comparison shopping. Prospective buyers will need to engage directly with the manufacturer for quotes, which may vary by configuration and volume.
Limited ecosystem integration info
No specific smart home or ecosystem compatibility is listed for the Moxi. This does not necessarily mean the robot lacks integration options — the information may not yet be published — but buyers who rely on specific platforms (Apple HomeKit, Google Home, Amazon Alexa, etc.) should verify compatibility before purchasing.
Note: This strengths and trade-offs assessment is based on the Moxi's documented specifications as tracked in the ui44 database. Real-world performance depends on deployment conditions, firmware maturity, and environmental factors. For the most current information, check the Diligent Robotics manufacturer page or visit the official product page. Use the comparison tool to evaluate these trade-offs against competing robots in the same category.
How Commercial Robot Technology Works
Understanding the engineering behind this category
Commercial robots operate in the demanding intersection of technology and business operations. From restaurant servers to warehouse movers, these robots must perform reliably in dynamic, crowded environments while delivering measurable return on investment. The technology behind commercial robots emphasizes reliability, integration with business systems, and graceful handling of the unpredictable situations that characterize human-occupied commercial spaces.
Navigation & Mobility
Commercial robots navigate environments that are significantly more challenging than typical homes — crowded restaurant floors, busy hotel lobbies, and dense warehouse aisles all present unique navigation challenges. These robots typically use LiDAR combined with depth cameras for robust obstacle detection, with special attention to detecting low-height obstacles (children, pets, dropped items) and moving obstacles (people walking unpredictably). Commercial-grade navigation includes fleet coordination — multiple robots sharing maps and position data to avoid congestion and optimize collective efficiency. Elevator integration allows robots to serve multiple floors autonomously.
The Role of AI
AI in commercial robots focuses on operational efficiency and customer interaction. Route optimization minimizes delivery times in restaurants. Task prioritization ensures urgent orders are handled first. Customer-facing AI must handle natural language interaction in noisy environments, provide useful information, and maintain a professional and brand-appropriate demeanor. Back-end AI integrates with business systems — restaurant POS (Point of Sale), hotel PMS (Property Management System), warehouse WMS (Warehouse Management System) — to receive tasks and report completions automatically. Predictive AI anticipates demand patterns, pre-positioning robots where they will be needed based on historical data.
Sensor Fusion & Perception
Commercial robots combine navigation sensors (LiDAR, cameras, ultrasonic) with application-specific sensors. Restaurant delivery robots use weight sensors to confirm payload presence and tilt sensors to maintain tray stability. Warehouse robots use barcode or RFID readers for inventory tracking. Hotel robots may include temperature sensors for room-service food. All commercial robots share the need for robust human detection — they must navigate safely around unpredictable human movement while maintaining efficient operation. Edge-case handling is critical: a restaurant robot must correctly respond to a child running into its path, a guest stepping backward without looking, or a server carrying a full tray through a narrow aisle.
Power & Battery Management
Commercial operations demand high uptime, making power management a business-critical concern. Robots serving during peak hours cannot afford lengthy charging breaks. Solutions include fast-charging docks positioned at strategic locations, hot-swappable battery packs for zero-downtime operation, and intelligent charging schedules that top up during naturally low-demand periods. Fleet management systems monitor battery levels across all robots and redistribute tasks to ensure no single robot runs critically low during service. Power consumption monitoring also feeds into TCO (Total Cost of Ownership) calculations that businesses use to evaluate robot deployment ROI.
Safety by Design
Commercial robots operate in regulated business environments with specific safety requirements. Food-handling robots must meet hygiene standards. Robots in public spaces must comply with accessibility requirements, avoiding blocking wheelchair paths or emergency exits. Speed limits are typically set below walking pace in pedestrian areas. Visual and audio signals indicate the robot's presence and intent — lights, gentle sounds, or voice announcements warn nearby people. Payload security ensures items being transported cannot fall. In warehouse environments, safety zones around humans trigger automatic speed reduction or stopping. Integration with building fire alarm and evacuation systems ensures robots do not obstruct emergency procedures.
What's Next for Commercial Robots
Commercial robotics is moving toward greater specialization and deeper business system integration. Rather than general-purpose commercial platforms, expect more robots designed specifically for restaurant table service, hotel room delivery, warehouse aisle picking, or retail shelf scanning. Fleet orchestration — coordinating dozens of robots across a large facility — will become more sophisticated. The business model is also evolving, with Robotics-as-a-Service (RaaS) subscriptions replacing upfront purchases, lowering the barrier to adoption for small and medium businesses.
The Moxi by Diligent Robotics incorporates many of these technology pillars. For a detailed look at the specific sensors and components used in the Moxi, see the sensor analysis and connectivity sections above, or browse the complete components glossary for explanations of every technology used across the robotics industry.
Moxi in the Commercial Market
How this robot compares in the commercial landscape
Diligent Robotics has not publicly disclosed pricing for the Moxi, which is typical for enterprise-focused robotics platforms that offer customized solutions and direct-sales relationships.
With 2 sensor types, the Moxi takes a focused approach to perception, prioritizing the sensor modalities most relevant to its specific tasks rather than carrying a broad general-purpose sensor array.
Being currently available for purchase gives the Moxi a practical advantage over competitors still in development or prototype stages. Buyers can evaluate the actual product rather than relying on spec-sheet promises that may change before release.
Head-to-Head Comparisons
Side-by-side specs, capability overlap analysis, and key differentiators.
For the full picture of Diligent Robotics's portfolio and market strategy, visit the Diligent Robotics manufacturer page.
Deployment Readiness and Procurement Signals for Moxi
What the public profile tells you, and what still needs direct vendor confirmation
From a buying and rollout perspective, the Moxi should be read as a commercial platform aimed at service operations that need predictable task throughput. ui44 currently tracks 6 capability signals, 2 sensor inputs, and a last verification date of 2026-03-28. That mix gives buyers a useful first-pass picture, but it is still only the public layer of due diligence, especially when procurement, uptime, and support commitments are decided directly with Diligent Robotics.
Integration posture
1 connectivity option
The profile lists Wi-Fi (hospital network deployment), plus Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation as the AI stack. That is enough to infer the basic network posture, but buyers should still confirm APIs, fleet management, and workflow integration details. ui44 does not yet list formal compatibility targets for this robot.
Spec disclosure
5/7 core specs public
ui44 currently has 5 of 7 core physical and operating specs filled in for this model, leaving 2 gaps that matter for deployment planning. Missing runtime, charge, speed, or payload details can materially change staffing and site-readiness assumptions.
The current profile is detailed enough to support early comparison work, shortlist creation, and cross-checking against other commercial robots. It is still worth validating the final deployment package, because integration services, support coverage, software entitlements, and site-preparation requirements often sit outside the raw hardware spec sheet.
If you want a faster apples-to-apples read, compare the Moxi against nearby alternatives in ui44's compare view, then cross-check the underlying AI, sensor, and subsystem terms in the components glossary. For manufacturer-level context, the Diligent Robotics profile helps anchor this robot inside the wider product lineup.
Before you sign off on a pilot, confirm these points
- Clarify usable payload or tool-load limits before planning material handling or mounted accessories.
- Request concrete API, integration, or workflow examples instead of assuming the robot will drop into an existing stack.
- Check what safety, electrical, or deployment certifications exist for the region and task you care about.
Owning the Moxi: Setup, Maintenance & Tips
Practical guide from day one through years of ownership
Initial Setup
Commercial robot deployment is a project, not just a setup. Begin with a site assessment covering floor plans, traffic patterns, integration requirements, and staff training needs. Map the operating environment with the robot, marking restricted areas, service points, and charging stations. Integrate with business systems — POS for restaurants, PMS for hotels, WMS for warehouses. Train staff on robot interaction, troubleshooting, and emergency procedures. Run a supervised pilot period before transitioning to full autonomous operation. Gather and address staff and customer feedback during the pilot to optimize the deployment before scaling.
Ongoing Maintenance
Commercial robots earn their keep through consistent operation, making maintenance an operational priority rather than an afterthought. Establish daily visual inspection routines for operations staff. Schedule weekly maintenance windows for thorough cleaning, sensor calibration, and software updates. Track key performance indicators — delivery times, task completion rates, customer feedback — to detect performance degradation before it becomes noticeable. For food-handling robots, follow strict hygiene protocols including regular sanitization of tray surfaces and contact points. Multi-robot deployments benefit from staggered maintenance schedules to maintain coverage.
Software Updates & Long-Term Support
Commercial robot updates can add new capabilities, improve navigation in your specific environment, and fix operational edge cases. The manufacturer may release updates based on fleet-wide learning — improvements discovered at one deployment benefiting all customers. Test significant updates during low-traffic periods before deploying to your full fleet. Keep communication channels open with your robot vendor's support team to provide feedback that can drive improvement in future updates.
Maximizing Longevity
Commercial robots in daily operation can last three to five years or more with proper care. The primary wear items are wheels, motors, and batteries. Maintain a spare parts inventory for consumables to minimize downtime. Track operating hours and correlate with maintenance needs to develop predictive maintenance schedules specific to your deployment conditions. Consider the total cost of ownership over the deployment lifetime when evaluating robot vendors — the cheapest robot up front may cost more over five years if parts are expensive or support is limited.
For Diligent Robotics-specific support resources and documentation, visit the Diligent Robotics page on ui44 or check the manufacturer's official website at Diligent Robotics's product page.
Frequently Asked Questions
What is the Moxi?
The Moxi is a Commercial robot made by Diligent Robotics. Moxi is Diligent Robotics' hospital-focused mobile manipulator built to automate routine, non-patient-facing logistics tasks so clinical staff can spend more time on patient care. The platform is designed for dynamic indoor healthcare environments and supports deliveries such as medications, lab samples, and patient supplies. Diligent's 2025 Moxi 2.0 update adds a redesigned hardware platform and higher on-board AI compute, built from real-world deployment data collected across U.S. hospitals. As of early 2026, nearly 100 Moxi robots have completed over 1.25 million autonomous deliveries across 25+ hospital facilities in the U.S., with Moxi 2.0 hospital deployments expected in H1 2026. In January 2026, Diligent Robotics was acquired by Serve Robotics (Nasdaq: SERV) in an all-stock deal valued at approximately $29 million, with Moxi continuing to operate as part of Serve's expanded Physical AI platform. It features 2 sensor types, 1 connectivity protocols, and 6 distinct capabilities.
How much does the Moxi cost?
Diligent Robotics has not disclosed public pricing for the Moxi. Contact the manufacturer directly for pricing information. Enterprise deployment pricing not publicly listed
Is the Moxi available to buy?
The Moxi currently has a status of Active. Check with Diligent Robotics for the latest availability.
What sensors does the Moxi have?
The Moxi is equipped with 2 sensor types: Vision and perception sensor suite (details not publicly disclosed), Hospital navigation and obstacle-avoidance sensing. These sensors work together through sensor fusion to provide comprehensive environmental awareness for autonomous operation. See the sensor analysis section for details.
How long does the Moxi battery last?
The Moxi has a rated battery life of Not publicly disclosed and charges in Not publicly disclosed. Actual battery performance may vary based on usage intensity, ambient temperature, and specific tasks being performed. Heavy workloads like continuous navigation and sensor processing will consume battery faster than idle or standby modes.
What AI does the Moxi use?
The Moxi is powered by Diligent proprietary AI stack with deployment-trained models; Moxi 2.0 powered by NVIDIA IGX Thor with 10x compute increase over Moxi 1.0, robot foundation model for dense navigation and complex manipulation. This AI platform handles the robot's perception processing, decision-making, and autonomous behavior. The sophistication of the AI directly impacts how well the robot handles unexpected situations, learns from its environment, and improves over time.
How does the Moxi compare to the Mirokaï?
The Moxi and Mirokaï are both commercial robots, but they differ in key specifications, pricing, and manufacturer approach. Use the side-by-side comparison tool to see detailed differences in specs, sensors, and capabilities. You can also browse other similar robots below.
How current is the Moxi data on ui44?
The Moxi specifications on ui44 were last verified on 2026-03-28. All data is sourced from official Diligent Robotics documentation, spec sheets, and press releases. If you notice any outdated information, please let us know.
Data Integrity
All Moxi data on ui44 is verified against official Diligent Robotics sources, including spec sheets, product pages, and press releases. Last verified: 2026-03-28. Official source: Diligent Robotics product page. If you find outdated or incorrect information, please let us know — accuracy is our top priority.
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